Refund Policy

Due to the nature of our products, returned items cannot be resold and are responsibly disposed of.

As a result, we operate a limited refunds and returns policy.

Refunds or returns may not be approved under the following circumstances:

• More than 7 days have passed since delivery.

• The product has been opened, used, or altered after delivery.

• A return has been requested, but the product has not been returned.

• An order is reported as lost, and fewer than 21 days have passed since dispatch.

• An order is reported as damaged without clear photographic evidence provided within a reasonable timeframe.

• A Denial of Receipt form has been requested but not completed and returned.

All refund and return requests are assessed on a case-by-case basis, in accordance with applicable UK consumer protection regulations.